INFORMATION WE COLLECT
We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and IP address.
We might collect your billing name, billing address and payment method when you buy a ticket. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner AsiaPay India Pvt Ltd.
We collect information you post in a public space on our website or on a third-party social media site belonging to agondaserenityresort.com.
If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information directly from you when you reserve / confirm a room at our cottage. We also collect information if you post a comment on our websites or ask us a question through phone or email.
USE OF PERSONAL INFORMATION
We might use the information you provide to contact you for confirmation of a room reservation on our website.
We might use your information to confirm your reservation of a room / cottage at our property.
We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We may use your information to make our website and property better. We may combine information we get from you with information about you we get from third parties.
We may use information to protect our company, our customers, or our websites.
We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers, or third-party offers or products we think you might find interesting.
We might send you emails or SMS about your resort reservation / cancellation / refund.
We use information as otherwise permitted by law.
We share information with vendors who help us manage our online booking / reservation process or payment processors or transactional message processors. Some vendors may be located outside of India.
We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
For example, if part of our business is sold we may give our customer list as part of that transaction.
We will tell you before we do this.
- Protect your personal information collected against unauthorized access, disclosure, alteration or destruction.
- Keep your personal up-to-date, consistent with applicable law.
- When you transact online, we seek to protect your personal information that you provide. However, do note that no security system or system of transmitting data over the Internet can be guaranteed to be entirely secure.
- Ensure that our affiliates and service providers take reasonable measures to maintain the confidentiality of personal information about you.
We will retain your personal information for the period necessary to fulfil the purposes outlined in this policy document, unless a longer retention period is required or permitted/mandated by applicable law.
Should you want to opt out-
For your own privacy we advise you not to include sensitive personal information in any emails you may send to us. Please do not send credit card numbers or any sensitive personal information to us via email. We do not knowingly collect personal information from individuals under 18 years of age. As a parent or legal guardian, please do not to allow your children to submit personal information without your permission.
To stop receiving our promotional emails, please email firstname.lastname@example.org with the subject line as ‘UNSUBSCRIBE’. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transaction messages through email and SMS about your purchases.
If you have any questions about this Policy or other privacy concerns, you can also email us at email@example.com.